Executive Summary
Critical Insight
- Recognition is impactful independent of rewards (i.e. items with a monetary value), but rewarding employees without proper recognition can be counterproductive. Put recognition first and use rewards as a way to amplify its effectiveness.
Impact & Result
- Design a recognition program with the three keys to recognition in mind: customization, alignment, and transparency.
- Ask employees how they want to be recognized. Customization will make the program more effective.
- Discover key strategic and cultural behaviors that the organization wants to drive, and align recognition criteria with these behaviors.
- Create transparency with a fair and open recognition selection process.
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