Executive Summary
Critical Insight
Psychological safety is not a checklist item or quick fix. It is an ongoing effort that requires commitment from key players and strong alignment between the organization’s norms, leadership behaviors, and day-to-day processes.
Impact & Result
- Embed and reinforce the organization’s commitment to psychological safety through everyday practices to help the organization progress through each stage of psychological safety.
- Build commitment and shared accountability for psychological safety by outlining responsibilities for key players across the organization.
- Establish and communicate best practices for modeling psychologically safe norms and behaviors at work for all employees.
- Create an environment where employees feel included and safe to learn, contribute, and challenge (adapted from Timothy Clark’s Four Stages of Psychological Safety) by reinforcing psychologically safe best practices.