All Diagnostics
McLean & Company's strategic approach to diagnostics goes beyond simple data collection to uncover valuable insights that will inform every program, policy, and initiative that HR delivers.
Leverage Feedback.
Drive Organizational Performance.
Use our surveys to collect feedback from employees, internal partners, and the HR team itself. We'll help you use this essential data to transform insights into actions.
McLean Diagnostics Process
Turn feedback from employees and key players into actionable insights that inform every program, policy, and project that HR delivers.
Service Levels
Each of our diagnostics is assigned one of the following service levels.
The service level is highlighted in the individual diagnostic descriptions.
Managed
Your project is fully managed from start to finish by a dedicated McLean & Company team consisting of a Project Coordinator and Diagnostic Advisor. You provide the necessary data, edits, and approvals in order to maintain the project timeline. Post-survey services include results debriefs and action planning support.
Facilitated
The initial survey strategy, planning, build, and launch are supported by a dedicated McLean & Company Project Coordinator and Diagnostic Advisor. You are then trained on how to administer and maintain the diagnostic program on an ongoing basis. Ongoing technical support and results debriefs are included as part of the program.
Self-serve
You build and launch surveys independently through an online survey system. Surveys can be launched whenever they are needed - with our self-serve platform, you are empowered to launch surveys on your timeline. If you get stuck, technical support is available by email.
Diagnostics
Collect and analyze data at all stages of the employee journey.
Onboarding & Exit
Engagement
Facilitated
Employee Experience Monitor
A single question that delivers powerful feedback highly correlated to employee engagement.
Managed
Employee Engagement Program
Go beyond job satisfaction to find out what drives a positive employee experience.
Managed
Inclusion Pulse
Meaningfully improve inclusion for all employees in your organization.
Managed
Workplace Wellness Survey
Assess the domains contributing to burnout within your organization.
Align your HR team and HR functions with business objectives to maximize the internal impact of HR.
Managed
HR Organizational Alignment
Assess the organization’s satisfaction with HR services, prioritize key initiatives, and optimize alignment between HR and the organization.
Managed
HR Management & Governance
Identify the HR team’s perceptions and ensure each HR area has assigned ownership and accountability.
Managed
HR Benchmarking Advisory Service
Compare and act on the metrics that matter most for your HR strategy.
Track and sustain internal learning and development.
Find out which diagnostics are included in your membership.
Secure Data
We embrace the concept of privacy by design. In short, your data is securely hosted.
McLean & Company takes a data-centric approach to information security that's aligned with industry best practices. In order to keep your data safe, we comply with various national and international privacy regulations, which include aligning our internal processes and controls with key privacy expectations. Our formal information security program is designed with safeguards to prevent the unauthorized use or disclosure of customer data.
Certifications
FAQs
About Diagnostics
Here are answers to some of the most common questions we receive. For more information, connect with your account manager.
Are diagnostics available in languages besides English?
Most diagnostics are available in multiple languages with the number of available languages varying by diagnostic type. If you require a language that we do not current offer, additional translations can be secured at an additional cost. If you'd like to receive the list of available languages for a specific diagnostic, please contact us.
What is the cost to run a diagnostic?
All Advisory+ level memberships include 1 HR Organizational Alignment Diagnostic, 1 HR Management & Governance Diagnostic, unlimited Learning Effectiveness self-serve diagnostics, and up to 100 individual 360 Feedback surveys. For membership pricing or to confirm your organization's diagnostic access, please contact us.
What does the launch process look like?
For managed and facilitated diagnostics, we recommend starting the project with a Survey Strategy call. Strategy calls are intended to set the project up for success by talking through best practices around internal communication and attaining a good response rate. A scoping call comes next and is where the project timeline and logistics are finalized (Ex. languages, delivery method, # of participants, etc.). Next, the survey is built and tested, and once finalized, the survey participants are uploaded into the platform. The survey then launches and participants are invited to provide their feedback. Once data has been collected, the reporting data can be generated and analyzed.
For self-serve diagnostics, the survey can be created and launched at any time directly through the McLean & Co website. Users can choose their own questions, send the survey to participants, and generate results using the online self-serve dashboard. Technical support is available through email.
To learn more about how we support you throughout the entire diagnostic process, please contact us.
How will I receive my results?
Diagnostic results are available in either report format, dashboard format, or both. Reports are generated as files (PDF or Excel) which can be downloaded and saved on your work device. Dashboards show the diagnostic results on an online survey platform where different data views are available. In some cases, reports can be exported directly from the dashboard. To learn more about our diagnostic reporting and dashboard, please contact us.
Why use McLean & Company Diagnostics?
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Our Survey Questions are Research Backed
Our standard survey questions are designed and aligned with our best-practice industry research. By using our standard questions, not only do you save time, but you can rest assured that you're collecting the right data to implement positive change within your organization.
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We offer a Strategic Approach
Unlike other survey providers, McLean & Company is not simply a survey platform. Our surveys are one piece of a broader Diagnostic Program. Included in the program is strategic support in the form of resources, guides, and analyst calls* that will help set your project up for success.
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We help you turn Data into Actionable Insights
McLean & Company provides diagnostic results in a way that is easy to interpret. However, we go two steps further by including three results calls and action planning calls* as part of the program. Results calls are intended to help members fully understand the outcome of the survey through data driven insights; what areas are performing well and where there is need for improvement. The action planning call is where insights are turned into actionable initiatives. Once key initiatives are identified, the process doesn't end there. Instead, we connect members with additional tools, resources, and specialists who can help them put those initiatives into place using our best-practice research.
*Managed and facilitated programs only