Go beyond job satisfaction to find out what drives a positive employee experience.
Our Employee Engagement Program focuses on three key areas that make up an employee's overall engagement: their organizational, job, and individual drivers.
McLean & Company's Employee Engagement model measures drivers of engagement across three areas: organizational, job, and the individual.
Engaged Employees do what's best for the organization.
They're more likely to improve products or services, provide exceptional service to customers, consistently exceed performance expectations, and make efficient use of their time and resources.
The result is happy customers, better products and services, and saved business costs. McLean & Company's Employee Engagement Program is designed to help you improve engagement to achieve these benefits – not just measure it.
Engagement and satisfaction show up very differently in employee behaviors.
Action Planning
Supported by
Best-Practice Research.
We offer practical resources developed by subject matter experts across HR's core areas, from Talent Acquisition to Leadership Development, HR Technology, and Compensation. Your Engagement Survey results don't just exist on a platform. We have the project plans and tools to help you develop the programs your employees are asking for.
Features
From engagement insight to accountable action.
Bring survey results, action planning, qualitative insights, and program support together in one connected experience to help leaders understand what matters, focus on the right priorities, and follow through with confidence.
Understand engagement results from every angle.
Give leaders a clear view of engagement results across groups, drivers, previous survey trends, and benchmarks.
With the McLean Connect results dashboard, leaders can access their results at any time to explore where engagement is strong and identify areas relevant to their groups that need attention. The dashboard provides leaders with access to demographic filter options that can be scoped to role-based access levels.
Turn survey insights into accountable action plans.
Powered by McLean & Company research, the builder's AI engine provides detailed analysis, driver prioritization, and recommended initiatives and tasks to help address survey results.
For each proposed initiative and task, leaders receive guidance on why it matters, how to implement it successfully, and potential challenges to anticipate.
Action plans can be generated for a leader's direct team or broader reporting structure, with AI-generated recommendations available within minutes. Once the plan is built, leaders define next steps, assign ownership, and monitor progress, keeping commitments visible long after results are shared.
Reveal themes and meaning in open-ended feedback.
Qualitative feedback often holds important additional context along with specific feedback and suggestions that leaders can use to better understand the work experience of their employees.
Text analysis helps surface recurring themes, sentiment, and underlying concerns so leaders can interpret comments more efficiently and focus attention and resources where they'll have the greatest impact.
Launch surveys confidently with flexible delivery methods and hands-on expert support.
Support broader participation and smoother program delivery with multilingual survey and dashboard options, full-service administration with your dedicated Project Coordinator and Diagnostics Advisor, and flexible survey delivery methods.
These features help organizations reach employees across locations, languages, and access needs.
Contact us to get started.
Members
McLean & Company launches hundreds of engagement surveys each year, surveying employees in more than 40 languages and over 75 countries across the globe.
Testimonials
The process and tools provided by McLean & Company for our engagement survey were extremely valuable. Using their guidance, we were able to quickly move ahead with the survey despite very limited internal resources. I would highly recommend using McLean & Company to any organization looking to do an engagement survey.
EMPLOYEE RECOGNITION & DEVELOPMENT SPECIALIST, HIGHER EDUCATION
My Project Coordinator was the best part of my experience. They were patient and extremely responsive, absolutely helpful, and gave excellent recommendations and guidance. I knew I could rely on all of their answers and information being completely accurate.
I am recommending McLean as a survey provider to everyone who will listen!
AVP PEOPLE & CULTURE, HOSPITAL
I had a wonderful experience; all the team members were beyond helpful and were able to meet our needs for the survey to compare year-over-year results. Everything was very timely, and I always received prompt responses to my questions. Could not be more thrilled with the outcome and customer service.
CHRO, LOCAL GOVERNMENT
McLean continues to be a great support and resource to us. We believe in the value of data, and McLean does a lot of the heavy lifting for us. We appreciate their partnership.
MANAGING DIRECTOR, EDUCATION
Our experience was great! All of the details were covered, and follow-up actions were timely and clearly explained.
CHRO, EDUCATION
The entire team was very helpful and provided answers to all my questions. They were also very flexible with accommodating the times needed for the results calls to support a global business with various time zones to consider.
HR MANAGER, MANUFACTURING
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FAQs
Here are answers to some of the most common questions we receive. For more information, connect with your account manager.
Surveys and Results Dashboard
Yes. McLean & Company can also support kiosks.
Yes. We can provide a generic or industry-specific benchmark for a number of industries. Speak to your project coordinator to find out more.
Yes. We never sell data and will always work with you to ensure your data is secure. We proudly have the following security certifications:
Yes. Your project support team will work with you to define the most important demographics you need to report on, such as location, department, leadership level, country, and so on.
Yes. Work with your dedicated Project Coordinator and Diagnostics Advisor to scope out the filter options you would like your leaders to see.
The standard Engagement survey is included in most McLean & Company memberships. Contact your account manager to find out more.
Our Engagement Survey asks questions across a combination of job, organizational, and individual driver categories to get a full measure of employee engagement levels.
Our response rate is 80%. We achieve this average by encouraging and supporting pre-survey communication strategies, creative problem solving, and automated email reminders.
Our project management and advisory teams are there to help you from start to finish. A typical Engagement Survey project follows a workflow that covers everything from defining the strategy to implementing action plans from the results.
You will be assigned a dedicated project coordinator and advisor to guide you every step of the way. Support is guaranteed Monday to Friday, 8am to 5pm Eastern Time. However, we do our best to respond to urgent inquiries outside of these hours.
Yes. The survey is available in 40+ languages. The results dashboard is available in 7 languages. The Action Plan Builder and Text Analysis tools are currently available in English. Standard reports are also available in multiple languages.
Action Plan Builder
There is no limit to how many leaders can use the tool, but we recommend only providing access to your people leaders that need to action results.
Yes. Leaders can create fully customized action plans without committing to the AI suggestions.
Yes. Leaders can create multiple action plans for a selected survey.
Yes. Leaders can generate a PDF report of their action plans to share internally.
The Action Plan builder is currently only available for McLean & Company full Engagement Program surveys, with plans to expand functionality to other survey types in the future.
Yes. The Action Plan Builder allows plan owners to delegate initiatives and tasks to leaders within their hierarchy. Plan owners will maintain visibility for assigned initiative or task progression.
Text Analysis
Yes. The text analysis tool can analyze comments in different languages, but the output is provided in English.
Yes. You can generate an Excel export of the text analysis results for any open-ended question on your survey.
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Request a Diagnostic.