Enable Senior Leaders to Drive Employee Engagement

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Senior leaders have a significant impact on employee engagement but may be unaware of their impact or resistant to employee feedback.
Senior leaders may be struggling to prioritize employee engagement and leveraging it to drive innovation, productivity, and overall organizational success.

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Our Advice

Critical Insight

What employees want from senior leaders is actually quite simple: to be informed, have the opportunity to interact with senior leaders, and be involved in decisions that affect their work life.

Impact and Result

HR must help senior leaders understand and own their impact on employee engagement as a key component of a successful engagement program strategy that improves organizational outcomes.
Guide senior leaders to use McLean & Company’s 3i model as a foundation for increasing their connection with employees: encourage them to find ways to inform, interact with, and involve employees to increase engagement.
Offer senior leaders practical steps to improve in four key areas: sharing rationale for decisions, acting on feedback, building trust, and inspiring employees.

Enable Senior Leaders to Drive Employee Engagement Research & Tools

1. Gain senior leaders’ buy-in

Develop a presentation to gain senior leaders’ buy-in, outline the driving need for engagement, summarize senior leaders’ accountabilities, and facilitate a discussion around engagement.

2. Prepare to deliver results

Launch the engagement survey and review results, identify which results to share with senior leaders, prepare the engagement results presentation, and plan a results meeting with senior leaders.

3. Deliver and discuss results

Hold a results meeting with senior leaders to discuss and reflect on the engagement results, address common objections from senior leaders by reframing the conversation, introduce McLean & Company’s 3i model as a foundation for action and review strategies to improve in four key areas to drive engagement.

4. Plan for action and execute

If applicable, schedule one-on-one meetings with senior leaders, help senior leaders develop an action plan, support senior leaders in their efforts to adopt engaging behaviors and monitor changes in engagement following senior leaders’ engagement efforts.

About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

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A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

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Guided Implementation 1: Gain senior leaders’ buy-in

Call 1: Outline the driving need for employee engagement.
Call 2: Develop a presentation to gain senior leaders’ buy-in.

Guided Implementation 2: Prepare to deliver results

Call 1: Review and identify which results to share with senior leaders.
Call 2: Prepare engagement results presentation.

Guided Implementation 3: Plan for action and execute

Call 1: Help senior leaders develop an action plan and support senior leaders in their efforts to adopt engaging behaviors.

Contributors

James Alexander, VP of IT Research, Info-Tech Research Group, former Group Vice President at IDC
Jocelyn Bryce, VP of Human Resources, Sigma Systems
Christine Comaford, Entrepreneur, Author, Consultant, CEO of SmartTribes Institute
Terri Harrison, Vice President, Consulting Services & Senior Strategist, Tap Strategy & HR Consulting
Vicki Hess, Healthcare Employee Engagement Expert, Catalyst Consulting
Anna Hrapkova, Director, Change Management and Strategic Business Partnerships, Tangerine
Jason Lauritsen, Author, Engagement & Workplace Culture Expert, Consultant
David MacLeod, Co-Chair and Co-Author, Engage for Success
Fadel Matta, Assistant Professor, Terry College of Business, University of Georgia
Jennifer McClure, Founder & President, Unbridled Talent and CEO of DisruptHR
Jackie Meagher, VP of HR, Info-Tech Research Group
James Stone, HR Manager, Spinal Injuries Australia
Debra Verbeke, Executive Vice President, Human Resources, Fairfield County Bank
David Zinger, Engagement Educator, Consultant, and Coach, David Zinger Associates