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Determine the Right Recruitment Process Outsourcing Solution

Increase efficiency by outsourcing talent acquisition activities to free up time for strategic projects and in-house upskilling.

  • There are a number of recruitment process outsourcing (RPO) vendors in the market; finding the one that is best suited for your organization's specific needs can be daunting.
  • An RPO solution is not always the best fit. Organizations must determine if outsourcing is the right decision and, if so, which model of outsourcing is most appropriate.
  • A vendor relationship has to be nurtured to ensure the RPO solution succeeds in meeting its objectives.

Executive Summary

Critical Insight

  • The performance of the talent acquisition (TA) process can be elevated by outsourcing tactical activities to an RPO provider, freeing up resources to focus on strategic projects and in-house upskilling.

Impact & Result

  • Investigate the pain points when it comes to current TA processes and requirements to determine what is driving the need to outsource.
  • Conduct market research either informally or through an RFI to get an understanding of the vendor landscape and those capable of meeting TA needs.
  • Use a defined RFP process to solicit proposals for RPO and form a proposal evaluation committee to objectively evaluate vendor responses.
  • Proactively prepare the vendor for a successful and collaborative relationship by being clear about expectations and providing them with essential organizational information required to customize service delivery.

Research & Tools

1. Decide if RPO is appropriate

Decide if RPO is suitable to address the organization’s TA needs and outline the goals and metrics for an RPO solution.

2. Conduct RPO market research and issue an RFP

Create an RPO vendor evaluation committee that will map out a selection process, generate a list of RPO vendors, assess them against evaluation criteria, and issue an RFP.

3. Select your RPO vendor and prepare to manage the relationship

Negotiate a contract with an RPO vendor that can meet organizational needs and equip them with the information needed to successfully deliver the RPO solution.

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