Determine the Right Recruitment Process Outsourcing Solution

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There are a number of recruitment process outsourcing (RPO) vendors in the market; finding the one that is best suited for your organization's specific needs can be daunting.
An RPO solution is not always the best fit. Organizations must determine if outsourcing is the right decision and, if so, which model of outsourcing is most appropriate.
A vendor relationship has to be nurtured to ensure the RPO solution succeeds in meeting its objectives.

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Our Advice

Critical Insight

The performance of the talent acquisition (TA) process can be elevated by outsourcing tactical activities to an RPO provider, freeing up resources to focus on strategic projects and in-house upskilling.

Impact and Result

Investigate the pain points when it comes to current TA processes and requirements to determine what is driving the need to outsource.
Conduct market research either informally or through an RFI to get an understanding of the vendor landscape and those capable of meeting TA needs.
Use a defined RFP process to solicit proposals for RPO and form a proposal evaluation committee to objectively evaluate vendor responses.
Proactively prepare the vendor for a successful and collaborative relationship by being clear about expectations and providing them with essential organizational information required to customize service delivery.

Determine the Right Recruitment Process Outsourcing Solution Research & Tools

1. Decide if RPO is appropriate

Decide if RPO is suitable to address the organization’s TA needs and outline the goals and metrics for an RPO solution.

Determine the Right Recruitment Process Outsourcing Solution Executive Briefing

2. Conduct RPO market research and issue an RFP

Create an RPO vendor evaluation committee that will map out a selection process, generate a list of RPO vendors, assess them against evaluation criteria, and issue an RFP.

3. Select your RPO vendor and prepare to manage the relationship

Negotiate a contract with an RPO vendor that can meet organizational needs and equip them with the information needed to successfully deliver the RPO solution.

About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

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A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

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Guided Implementation 1: Decide if RPO is appropriate

Call 1: Discuss the stakeholders to include and how to use the Talent Acquisition Pain Points Assessment Workbook.
Call 2: Review the assessment summary to determine whether to proceed with an RFI/RFP and discuss the degree of outsourcing needed.

Guided Implementation 2: Conduct RPO market research and issue an RFP

Call 1: Determine the stakeholders involved in the vendor evaluation committee and discuss RPO market research options.
Call 2: Review RFI responses (optional) and vendor shortlist, and discuss vendor evaluation criteria.
Call 3: Review the customized Request for Proposal Template.

Guided Implementation 3: Select your RPO vendor and prepare to manage the relationship

Call 1: Evaluate vendors against criteria and how to make the vendor decision.
Call 2: Prepare to manage the vendor relationship.

Contributors

Kim Benedict, Co-Founder & CEO, TalentMinded Inc.
Ljuba Bogdanovich, Account Director, WilsonHCG
Paul Dodd, Head of Canadian Engagement, WilsonHCG
Ryan Frook, Manager, Bids & Contracts, Info-Tech Research Group
Camille Galindez, Former HR Generalist, FCB Global
Steven Jeffery, Director Research, Vendor Management, Info-Tech Research Group, author of The Art of Creating A Quality RFP: Don't Let a Bad Request for Proposal Waste Your Time, Money and Resources
Susan Mabardi, Senior Account Director, Recruitment Process Outsourcing, Allegis Global Solutions
Joe McIninch, Vice President of Operations, Project Recruitment, Lannick
Meryl Rosenthal, Founder & President, HirePower Inc.
Lisa Thomason, CHRP, Recruitment Consultant, Royal Victoria Regional Health Centre
Maria Vilshanski, Former Director of Talent Acquisition, EllisDon
Audrey Wong, Senior Executive, Client Services, WilsonCTS (formerly Head2Head)