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Change Management Fundamentals

Understand the essentials of effective change management to enable success.

  • Organizations often struggle to understand the full scope of change management, seeing it as a one-time event or reducing it to a communications exercise, which creates significant barriers to success.
  • A gap in change management fundamentals knowledge may lead to disengagement and turnover across the organization.

Executive Summary

Critical Insight

A solid understanding of change management fundamentals is essential for success. Without it, change efforts stall, trust erodes, and both morale and engagement suffer. When done right, change becomes more than a process; it is a catalyst that delivers results while transforming organizations and empowering the people who make it happen.

Impact & Result

  • Understand change management fundamentals to have clarity, reinforce core principles, and highlight the roles that drive successful change.
  • Position HR as a strategic partner to strengthen its influence in guiding change and building credibility.
  • Apply proven best practices to equip organizations to achieve desired outcomes and sustain long-term impact.
  • Build organizational resilience to enable teams to adapt quickly and thrive amid disruption and change.

Research & Tools

1. Change essentials

Introduces the concept of change management, guiding principles, common change models, and McLean & Company’s approach.

2. Change roles

Outlines the key roles in change management, HR’s involvement and collaboration, and the shared responsibility of supporting the organization through change.

3. Change activation

Presents a structured change management process covering the scope of change, preparation, action planning, implementation, and sustainment.

4. Change sustainment

Explores tactics that help organizations support employees through change, with a focus on long-term sustainment.

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