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Cisco Systems

Webex Events

Composite Score
7.4 /10
CX Score
7.8 /10
Category
Webex Events
7.4 /10

What is Webex Events?

(Previously Socio) Webex Events provides everything you need to elevate the event experience, whether your audience joins in-person or virtually. Webex Events is an end-to-end platform for streaming, engagement, sponsorship and networking. Webex Events blends flexibility with ease of use so organizers can host engaging events that support their goals, no matter the type of event or organization.

Company Details


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Awards & Recognition

Webex Events won the following awards in the On-Site Event Management category

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Webex Events Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Events.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

81 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Events?

0% Negative
9% Neutral
91% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 77

Customer Support

85

Networking Facilitation

81

Presentation/ Webinar Capabilities

80

Gamification

76

Attendee Engagement

76

Metric and Reporting

76

Vendor e-Commerce

76

Whitelabeling

76

Social Media Channel Integration Outbound

76

Registration Process/Integration

73

Exhibitor or Vendor Environment

72

Vendor Capability Ratings

Average 79

Business Value Created

86

Usability and Intuitiveness

82

Breadth of Features

81

Ease of Implementation

80

Ease of IT Administration

79

Vendor Support

79

Quality of Features

78

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

76

Ease of Data Integration

74

Ease of Customization

72

Webex Events Reviews

Myra D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

This product is pretty user friendly!

Likeliness to Recommend

7 /10

What differentiates Webex Events from other similar products?

Different interface in comparison to other similar products

What is your favorite aspect of this product?

High quality video + audio and reliable to use for myself & clients

What do you dislike most about this product?

Cost is higher than other similar products

What recommendations would you give to someone considering this product?

Wide range of features

Pros

  • Client's Interest First
  • Security Protects
  • Reliable
  • Performance Enhancing

Cons

  • Wastes Time

Ajay K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Very user friendly tool

Likeliness to Recommend

6 /10

What differentiates Webex Events from other similar products?

The flexibility and ease of use on the back end is better than any other we have used, and the attractive and self-explanitory nature of the front end product has brought us a lot of positive reviews from the events we have hosted.

What is your favorite aspect of this product?

It is very easy to use

What do you dislike most about this product?

The only downside I've found is the inability to load lists into the platform. You are able to segment people registered and email them from the platform but you can't add an outside list of contacts

What recommendations would you give to someone considering this product?

I recommend this tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

Emma J.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Intuitive communication.

Likeliness to Recommend

8 /10

What differentiates Webex Events from other similar products?

It offers a modern experience for making and receiving calls from my desktop and mobile device, making it more productive and easier. It also offers screen and file sharing and full meeting capabilities, which I can enjoy from anywhere and on any device.

What is your favorite aspect of this product?

My favorite aspect is its end-to-end security and encryption, from phone registration. I love the easy cloud management option, which is very easy and intuitive to provision, manage, and configure. It provides a simple interface where users can manage basic settings and preferences themselves. Its features and flexible calling plan options help me increase productivity.

What do you dislike most about this product?

It's a collaboration platform using calls that are completely secure. It's a tool that offers excellent performance, providing quality service to its users. So far, it's worked very well for me, and I haven't had any problems.

What recommendations would you give to someone considering this product?

To develop a complete collaboration with the solutions offered by this excellent program, a complete cloud telephony service with a complete service of calling functions and less general expenses, which is very easy to manage and that offers users security everywhere, is a fundamental element to continue collaborating and increasing the workflow from anywhere and any device offers an incomparable experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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