


What is UiPath Business Automation Platform?
The UiPath Platform: where automation turns AI’s promise into real-world impact
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UiPath Business Automation Platform?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Automation Orchestration
Role-Based Access
Central Deployment
Real-Time Debugging
Exception Handling
Automation Apps
Action Logging
Cloud Hosting
Performance Monitoring
User Libraries
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
UiPath Business Automation Platform Reviews

Sarah B.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Sep 2025
This is the best RPA solution in the market
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
The support is amazing and the product has lot of features compared to all the other tools in the market
What is your favorite aspect of this product?
My favorite part about the product is the UI. it is so simple and also really good with legacy application automation. I love the healing agent where it will fix the selectors and also the orchestrator where we can manage the robots and we get the insights about all the robots and infra. The product support is also really good, as soon as we create a case with UiPath their support team will swing into action and resolve the issue.
What do you dislike most about this product?
The license is bit complex and costly compared to other RPA products in the market.
What recommendations would you give to someone considering this product?
I will definitely recommend UiPath over other RPA products
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Divya G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Love the product
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
Plenty of features and ease of understanding and implementing
What is your favorite aspect of this product?
Less coding required
What do you dislike most about this product?
No dislikes
What recommendations would you give to someone considering this product?
Learn and start automating
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Anand Y.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2025
good tool for large-scale end-to-end automation.
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
It uses a variety of methods to transform tedious tasks into automated processes.
What is your favorite aspect of this product?
UiPath handles a broad range of automation: from repetitive tasks, document and data extraction, workflows, to complex integrations
What do you dislike most about this product?
Many users find UiPath's pricing structure complex and expensive, especially for small and medium-sized businesses. Costs can escalate with additional features like unattended bots and orchestrator licenses.
What recommendations would you give to someone considering this product?
overall its good and best for use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing