What is SYSPRO ERP?
Your organisation's success demands focus on many different aspects of business. Regardless of the size of the organisation, operational complexities are a reality and the need for accurate record keeping, resource allocations, analysis, planning and reporting are necessary. Enterprise Resource Planning solutions from SYSPRO provide you with the right toolkit to manage your business.
Company Details
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Get AssistanceSYSPRO ERP Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SYSPRO ERP.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
2
Since last award
92 Plan to Renew
3
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SYSPRO ERP?
Pros
- Respectful
- Efficient Service
- Client Friendly Policies
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounting and Financial Management
Supply Chain Management
Industry Specific Capabilities
Procurement Management
Human Capital Management
Analytics and Reporting
Service Management
Governance Risk and Compliance
BI and Performance Management
Customer Relationship Management
Job and Project Management
Vendor Capability Ratings
Breadth of Features
Vendor Support
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
SYSPRO ERP Reviews
GARY T.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Oct 2025
Great product ease of use and fits great. works as
Likeliness to Recommend
What differentiates SYSPRO ERP from other similar products?
Compared to SAP and Oracle, SYSPRO generally has a lower total cost of ownership (TCO). It offers competitive pricing models and avoids the high implementation and maintenance costs often associated with larger ERP platforms Multi-level Bill of Materials (BOM) Real-time supply-demand balancing (MRP) Lot and serial tracking Engineer-to-order and make-to-stock support
What is your favorite aspect of this product?
I had to pick a standout aspect of SYSPRO ERP, it would be its deep industry specialization for manufacturing and distribution, combined with flexible deployment options.This combination is powerful because:Industry specialization means SYSPRO isn’t trying to be everything to everyone. It’s laser-focused on solving real-world problems in manufacturing and distribution—like managing complex BOMs, handling inventory across multiple warehouses, and optimizing production schedules.
What do you dislike most about this product?
Inconsistent Module Design Some modules are developed in different regions, leading to inconsistencies in user interface and data validation across the platform .Crystal Reports Dependency Advanced reporting relies heavily on Crystal Reports, which can be limiting for users unfamiliar with it. This makes custom reporting more technical and less accessible for non-IT staff. Third-Party Add-Ons Required Features like EDI (Electronic Data Interchange) and shipping notifications are not built-in and require external integrations. This can be frustrating for users expecting a more all-in-one solution.
What recommendations would you give to someone considering this product?
Assess Your Industry Fit Plan for Integration Needs Consider Deployment Strategy Invest in Training Evaluate Reporting Needs
Pros
- Trustworthy
- Fair
- Acts with Integrity
- Client's Interest First
Stephan S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Sep 2024
Good value product with a great team behind them.
Likeliness to Recommend
What differentiates SYSPRO ERP from other similar products?
Great customization capabilities. Local support. Functional helpdesk/ticketing system. Regular updates & hotfixes.
What is your favorite aspect of this product?
Great customization capabilities.
What do you dislike most about this product?
Some bugs do come through.
What recommendations would you give to someone considering this product?
Invest in a strong on-staff IT/Software/Systems/Administrative individual with the relevant SYSPRO certifications. This will save you massively in the long run.
Pros
- Respectful
- Reliable
- Trustworthy
- Fair
Cons
- Commodity Features
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2025
Great ERP software solution, key to our business
Likeliness to Recommend
Pros
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Charges for Enhancements
