What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
92 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Saves Time
- Trustworthy
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Calendar Integration
Workflow Management
Planning and Scheduling
Project Invoicing and Accounting Integration
Resource Management
Dependency and Milestone Tracking
Retainer Management
Document Management
Time & Expense Tracking
Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Task Management
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Product Management
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Objectives and Key Results
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Customer Relationship Management - Midmarket
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Lead Management
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Customer Relationship Management - Small Business
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Real Estate Property Management
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monday.com Reviews
Ryan C.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2025
Love using Monday.com
Likeliness to Recommend
What differentiates monday.com from other similar products?
I like Monday.com due to the use of color coding and being able to customize any workflow or board. It is intuitive to use and their support resources are vast. I'm always able to reach out to a human for support and they solve my issue quickly. You also have the option to add in different extensions to improve your workflow, but most come at an extra monthly cost. I like that Monday.com tracks emails and contact information, so everyone on the team can stay up to date. It's a great product for project or task management.
What is your favorite aspect of this product?
The customization is my favorite aspect of this product, along with being able to start with a template and customize from there.
What do you dislike most about this product?
I wish they had more subscription options, You can either get 1 or 3 seats, but I wish I could purchase individual seats or a certain product.
What recommendations would you give to someone considering this product?
Take time to review some of their helpful learning videos. Play around!
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Generous
David U.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Idea for team collaboration. Customizable, too.
Likeliness to Recommend
What differentiates monday.com from other similar products?
monday.com stands out for its visual and flexible interface that makes project management feel intuitive and customizable. Unlike many tools that stick to rigid formats, monday.com lets you build workflows with boards, columns, and views that match your team’s style. It also combines project tracking, CRM, automations, and integrations in one platform—making it more than just a task manager.
What is your favorite aspect of this product?
My favorite aspect of monday.com is its customizable board system—you can visually organize anything, from tasks to workflows to CRM pipelines, all in one place. It’s super easy to adapt to different teams or processes without needing any code.
What do you dislike most about this product?
What I dislike most about monday.com is that some of the more powerful features are locked behind higher-tier plans, which can be limiting for smaller teams. Also, with so many customization options, it can feel a bit overwhelming at first.
What recommendations would you give to someone considering this product?
Start with a template that matches your use case to avoid overwhelm, and gradually customize from there. Take time to explore automations and integrations—they’re powerful once you get the hang of them. Also, make sure your team is trained early on so everyone uses it consistently.
Pros
- Effective Service
- Caring
- Client Friendly Policies
- Fair
Cons
- Less Performance Enhancing
Brandon S.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Feb 2025
Superior project mgmt tool, but pricey.
Likeliness to Recommend
What differentiates monday.com from other similar products?
The attractive UI, automations, dashboarding, and simple intuitiveness of using the platform for new hires. I've never heard anyone prefer to use another product after using monday.
What is your favorite aspect of this product?
The breadth of features and customizations. Nothing else comes close. We are possibly having to switch to MS Planner or Project, and we're going to lose a lot of functionality.
What do you dislike most about this product?
The cost!! If their enterprise pricing was lower, they could compete with less expensive options like the Microsoft Suite that's gobbling up market share left and right.
What recommendations would you give to someone considering this product?
You have *got* to show the ROI constantly to the expense hawks who are looking to cut tools. This product is a luxury, but it's one that makes your day to day work life so much better. Be sure to persistently log how much time is being saved thanks to Monday... specifically its automations. You cannot replicate it elsewhere.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor's Interest First
- Less Generous
