
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Saves Time
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Project Invoicing and Accounting Integration
Planning and Scheduling
Resource Management
Dependency and Milestone Tracking
Retainer Management
Document Management
Time & Expense Tracking
Reporting
Calendar Integration
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Task Management
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Product Management
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Customer Relationship Management - Midmarket
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Objectives and Key Results
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Customer Relationship Management - Small Business
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Lead Management
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Real Estate Property Management
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monday.com Reviews

Pawan S.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Oct 2025
Powerful and Flexible, But Needs Careful Setup
Likeliness to Recommend
What differentiates monday.com from other similar products?
monday.com stands out for its highly customizable “work OS” approach, letting teams build their own workflows with no-code automations and flexible boards. It offers multiple visual views like Kanban, Timeline, and Dashboards in one platform, making it easy for different teams to collaborate. Its strong automation and integration options simplify repetitive work compared to more rigid tools.
What is your favorite aspect of this product?
If I had to pick one, I’d say it’s the flexibility + customizability — how monday.com makes it easy to shape the tool to your team’s process (not forcing your team to adapt to a rigid workflow). Because you can combine boards, automations, custom columns, dashboards, and integrations to build exactly what you need, it works for a wide variety of teams and purposes.
What do you dislike most about this product?
The pricing can get expensive as your team grows, especially since many useful features sit behind higher plans. Time-tracking and reporting tools are quite limited compared to dedicated project management suites. Also, the flexibility can be overwhelming at first, making setup confusing for new users.
What recommendations would you give to someone considering this product?
Start with a simple setup and add features gradually instead of trying to use everything at once. Clearly define your workflow before building boards to avoid chaos later. Make good use of automations and integrations — that’s where the real efficiency comes in. Ensure one person oversees adoption so the system stays consistent across the team.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service

Andrey L.
- Role: Operations
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Oct 2025
monday is exeptional and efficient management tool
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday has best design in class of that kind of project management software. Monday is very stable and has great design and readability even from mobile devices. Very convenient browsing capability to store documents. Good communicational tool with an option for instant collaboration. Monday is very easy set up to start very fast for small teams. Momday has mix of standatised document flows for core processes.
What is your favorite aspect of this product?
We do not rely much on AI tools within but it looks that it is one of the quality AI integration with less logical errors in data or document summary elaborations. Different levers of data observations either for project and portfolio view. Ready to use dashboard templates and easy configuration. Monday has ready for use integration with Monday and Xero hovewer our customer missing for that part of field management team using it to have connectivity with Accumatica ERP to save time on export or manual parallel invoice and sales orders processing. We alsmost do not experienced any lags or lost data during use so is very optimised for work.
What do you dislike most about this product?
Needs some specifical connectivity to data storages if you need more data space to be purchased. Not enough basic package for small businesses option. Good to have module for procurnment to generate purchase order simultaneously with an accounting system, Good to have SAP like approach to have industry specific designs.
What recommendations would you give to someone considering this product?
Monday is universal project management not only tool but apparatus making you capable to track and give instant feedback to your business activity and manage portfolio of projects. I recommend to try it and connect sales team for your work specific demo and discussion,
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Ryan C.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2025
Love using Monday.com
Likeliness to Recommend
What differentiates monday.com from other similar products?
I like Monday.com due to the use of color coding and being able to customize any workflow or board. It is intuitive to use and their support resources are vast. I'm always able to reach out to a human for support and they solve my issue quickly. You also have the option to add in different extensions to improve your workflow, but most come at an extra monthly cost. I like that Monday.com tracks emails and contact information, so everyone on the team can stay up to date. It's a great product for project or task management.
What is your favorite aspect of this product?
The customization is my favorite aspect of this product, along with being able to start with a template and customize from there.
What do you dislike most about this product?
I wish they had more subscription options, You can either get 1 or 3 seats, but I wish I could purchase individual seats or a certain product.
What recommendations would you give to someone considering this product?
Take time to review some of their helpful learning videos. Play around!
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Generous