
What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Enables Productivity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Version Control
Access Tracking
Searchability
Editor Functions
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews

Fanny V.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2025
Real-Time Collaboration That Actually Works
Likeliness to Recommend
What differentiates Confluence from other similar products?
I enjoy using Confluence for managing all my team's documents. It feels good to have everything in one place. Organizing content with pages and spaces is very easy.
What is your favorite aspect of this product?
I can create pages just like writing an email. My teammates can edit documents with me in real-time. Version control helps me see what changed and when. Moreover, I can link tasks right inside the documents.
What do you dislike most about this product?
It is a remarkable platform and provides excellent services.
What recommendations would you give to someone considering this product?
It is a highly recommended platform. I can easily access recent pages and updates. The activity feed keeps me updated on team changes. Creating knowledge bases is effortless here.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Franck N.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2025
An Amazing Document Management Tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
From managing documents to keeping documents secure, this tool has it and this makes it unique.
What is your favorite aspect of this product?
It keeps our documents secure. Sharing documents is easy. It is highly scalable and easy to use.
What do you dislike most about this product?
No quite serious complications to mention. Works perfectly.
What recommendations would you give to someone considering this product?
For smooth document management, try Confluence. It has all amazing features.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Victoria T.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2025
Collaboration made effortless.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out because it’s not just a documentation tool—it’s a living workspace where knowledge, collaboration, and execution come together seamlessly.
What is your favorite aspect of this product?
My favorite aspect is how effortlessly it turns scattered ideas into structured, accessible knowledge that the whole team can act on.
What do you dislike most about this product?
At times, the interface feels a bit heavy, and navigating large spaces can be overwhelming—I’d love to see a cleaner, more intuitive experience
What recommendations would you give to someone considering this product?
Take the time to set up clear structures and guidelines from the start—once organized, Confluence becomes an incredibly powerful single source of truth for your team.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity