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Use Dashboards to Become a Data-Driven HR Function

Select metrics that matter to generate insights and recommendations that lead to action.

  • Many organizations are not investing in developing HR teams’ competencies related to data and metrics, and as a result, HR professionals often lack the training required to become data driven and leverage strategic data to their advantage.
  • There is a disconnect between how often organizations report metrics and analytics as a top priority and the investment being made in developing HR’s data-driven competencies.

Executive Summary

Critical Insight

  • Becoming data driven doesn’t mean losing focus on the people behind the data. Data and metrics must be used to make decisions that benefit employees and the organization overall.

Impact & Result

  • Select metrics that matter to generate insights and provide data-driven recommendations to various audiences across the organization.
  • Many organizational leaders find dashboards to be an effective way to present HR data, so create these valuable tools for HR to monitor the current state and provide insights to meet audience needs.
  • Keep the audience behind the data top of mind when creating dashboards by telling a story that leads to insights and recommendations and ensuring data and metrics are used to make decisions that benefit employees and the organization.

Research & Tools

1. Select metrics that matter

Identify the audience for the dashboard, uncover and prioritize audience needs, translate needs into metrics that matter, and select a project team.

2. Identify and gather required data

Identify the data required for selected metrics; recognize DEI (diversity, equity, and inclusion) considerations, determine the data quality, collect additional data, and determine the frequency of measurement and reporting.

3. Conduct analysis and craft a story

Combine the collected data, calculate the selected metrics, understand the storytelling model, and develop insights and recommendations based on identified trends.

4. Create a dashboard that tells the story

Understand dashboarding best practices and choose appropriate visuals, plan to launch the dashboard, deliver recommendations, and gather feedback.

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