- HR teams are often working with time pressure and limited resources.
- Poorly defined terms and weak vendor relationships lead to overspending on contracts.
- It’s crucial to negotiate in a way that prioritizes the organization’s needs and reach an agreement with the vendor that accounts for both parties’ best interests
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Our Advice
Critical Insight
- Requirements should always come first, but HR leaders are under pressure to contain expenses, and cost ends up playing a big role in decision-making.
- Cost is one of the top factors influencing satisfaction with software and the decision to leave a vendor, along with quality of features and business value created.
- Taking a modern approach to negotiation means not solely focusing on cost but ensuring alignment between organizational needs and vendor interests, leading to the best long-term partnerships.
Impact and Result
- SoftwareReviews data shows that there are multiple benefits to taking a concerted approach to negotiating a discount on your software.
- Choose a strategy that is appropriate for your organization and vendor relationship and that focuses on maximizing the value of your investment for the long term. Optimizing usage or licenses as a discount strategy leads to the highest software satisfaction.
- Using a vendor negotiation service or advisory group is one of the most successful strategies for receiving a higher discount. If your team doesn’t have the right negotiation expertise, we can help. Ask about our Contract Review and Price Benchmarking services.
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