Unlock this Research

Enter your business email to get instant access to the full research.

Adapt Performance Management for Teams

Align the existing performance management process with how employees work to boost the productivity, performance, and engagement of teams.

  • Many performance management processes are not designed for teams. Organizations continue to focus on individuals for performance evaluation, rewards, and recognition, regardless of how work is carried out.
  • Misalignment between how work is done and how it is evaluated leads to poor employee performance, decreased engagement, and ineffective overall performance management.

Executive Summary

Critical Insight

  • Work today requires more collaboration and teams are becoming more prevalent, yet performance management is failing to keep up. Performance management processes need to align with how work is carried out, otherwise organizations are at risk of decreased performance and engagement within their teams.

Impact & Result

  • Determine where team-based performance management is appropriate by identifying eligible teams.
  • Adapt the existing performance management process for eligible teams by customizing the following building blocks to meet their needs: overall process, goal setting, competencies, feedback and coaching, crowd-sourced feedback, and ratings.

Research & Tools

1. Plan to optimize performance management for teams

Determine which teams will be using team-based PM, establish the key attributes of eligible teams, identify common challenges of team-based PM, and set goals and metrics.

2. Adapt the performance management framework

Customize the PM building blocks for each eligible team, align rewards and recognition programs, and obtain key player buy-in.

3. Communicate and prepare for the team-based framework

Outline accountabilities, address pushback, and develop an action and communication plan.

Adapt Performance Management for Teams enlarged preview