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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Mobile Access

83

Budget Management

82

Hierarchical Task Management

82

Reporting

81

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

85

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Vendor Support

81

Availability and Quality of Training

81

Trello Reviews

Jorge C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Nice workteam tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Scalability, very user-friendly interface, also stands out for its usability.

What do you dislike most about this product?

The collaboration table lacks more features that help to describe each piece of data involved in the project well, regardless of the nature of the data, so a table or board with more details and features would be welcome.

What recommendations would you give to someone considering this product?

Add features to the whiteboard that help describe a task being performed in a more robust way.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oluwasegun M.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Amazing task/job tracker

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello stands out because not a lot of platforms/products profer the same solution that Trello does

What is your favorite aspect of this product?

inputing and tracking of assigned tasks

What do you dislike most about this product?

It has limited functions which could be improved on for better usage. However, if multiple functions cannot be included, then the product should be able to seamlessly integrate with other productivity tools and office softwares

What recommendations would you give to someone considering this product?

Amazing product, after introducing the product to your team, ensure adequate training is done so they can easily understand the system for minimal pushback from the organization/team.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

Amal D.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Great for long-term plans

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

trello’s boards map multi-month projects better than airtable, with visual timelines that keep goals in sight. it’s my roadmap for big dreams.

What is your favorite aspect of this product?

The milestones card marks key wins, like “beta launch,” for focus. i can archive old lists to keep long-term boards clean. the butler automation schedules recurring tasks.

What do you dislike most about this product?

Reporting tools are basic, needing premium for deeper insights.

What recommendations would you give to someone considering this product?

For long-term projects, trello’s boards guide steady progress.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Respectful

Cons

  • Security Frustrates

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