
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Deborah O.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
Great Interface
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Its seamless integration with Google Workspace and simplicity make it ideal for quick data collection and collaboration.
What is your favorite aspect of this product?
The real-time response collection and automatic export to Google Sheets for analysis.
What do you dislike most about this product?
It lacks advanced features like multi-level logic branching and built-in analytics.
What recommendations would you give to someone considering this product?
If you need a tool that’s simple, reliable, and great for basic surveys, Google Forms is a solid choice.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Ezekiel A.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2025
Fast, simple, productive and reliable.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Free, easy, and perfectly syncs with Google Drive.
What is your favorite aspect of this product?
Real-time collaboration and automatic data saving.
What do you dislike most about this product?
Limited styling and branding options.
What recommendations would you give to someone considering this product?
Perfect for quick surveys and data collection.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy

Adewale A.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2025
Great product
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Simplicity, deep integration with Google Workspace, and 100% free core functionality
What is your favorite aspect of this product?
My favorite aspect of Google Forms is its seamless, real-time integration with Google Sheets
What do you dislike most about this product?
My least favorite aspect of Google Forms is its stark lack of design flexibility and visual polish
What recommendations would you give to someone considering this product?
Nice products, give it a try
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service