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Front Team Collaboration Logo
Front Team Collaboration Logo
Front

Front Team Collaboration

Composite Score
7.6 /10
CX Score
8.0 /10
Category
Front Team Collaboration
7.6 /10

What is Front Team Collaboration?

Work together with impact, wherever you are. Comment on emails, share email drafts in real time, and seamlessly collaborate to get work done faster.

Company Details


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Front Team Collaboration Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Front Team Collaboration?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Instant Messaging

93

Search

89

Document Collaboration

85

File Sharing Collaboration

85

Granular Access Management

85

Cross Platform Support

83

Notifications

76

Integration With Productivity Tools

75

Voice and Video Collaboration

74

Vendor Capability Ratings

Average 83

Business Value Created

90

Ease of Implementation

89

Ease of Data Integration

88

Ease of Customization

87

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Ease of IT Administration

76

Vendor Support

74

Front Team Collaboration Reviews

Jitendra S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Front Makes Teamwork Seamless and Efficient

Likeliness to Recommend

10 /10

What differentiates Front Team Collaboration from other similar products?

Front stands out by bringing all your messages—emails, chats, and notifications—into one place, so teams can easily manage everything in one spot. It lets teams work together on emails and tasks in real-time, making communication clearer and faster. Front also connects well with other tools like Slack and Google Drive, so everything works together smoothly. Plus, it has automation features that help reduce repetitive tasks, making work more efficient. This combination of easy communication and smart tools makes Front different from other products.

What is your favorite aspect of this product?

My favorite thing about Front is how it brings all types of messages—emails, chats, and alerts—into one place. This helps save time and keeps everyone on the same page. I also like how easy it makes working together on emails and tasks in real-time. Plus, it connects well with other tools, so teams can set up their own custom workflows and avoid jumping between different apps.

What do you dislike most about this product?

The only thing I don’t like is that it can be a bit tricky to set up at first, especially for bigger teams, because it takes time to customize and connect with all the other tools.

What recommendations would you give to someone considering this product?

I would recommend spending some time customizing Front to fit your team’s needs, like setting up shared inboxes, automating tasks, and connecting it to the tools you already use. Make sure to train your team on how to use it right from the start to make collaboration smooth. Also, focus on using its real-time features, like commenting and tagging, to improve communication and reduce email overload. When set up properly, Front can really boost your team’s productivity and workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew G.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A platform that keeps everyone on the same page

Likeliness to Recommend

9 /10

What differentiates Front Team Collaboration from other similar products?

It has great email distribution, threading, internal collaboration capacity. Very useful for instant response and coordination with colleagues.

What is your favorite aspect of this product?

Its account management is exceptional, in terms of alerts and notifications, content sharing in real-time, team collaboration. Solutions are better reached at because of real-time communication and response times.

What do you dislike most about this product?

Frequent outages are an issue for me.

What recommendations would you give to someone considering this product?

Its a helpful workplace communication platform especially where you need to be communicating Technological solutions to colleagues who aren't too tech savvy and who need to relay those solutions onwards professionally.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jennifer S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Great tool that makes communication easier.

Likeliness to Recommend

8 /10

What differentiates Front Team Collaboration from other similar products?

It's different from other software in that it boosts team communication and collaboration. When it comes to backing, Front is unrivaled. They are easy to talk to, fast to answer, and above all else, honest.

What is your favorite aspect of this product?

What I enjoy best is how simple it is to link various means of contact, such as email, text message, instant messaging service, etc. I had no trouble communicating and working in tandem with the rest of my team in real time, which came in handy while dealing with an urgent problem reported by a high-value client. I was given a bird's-eye view of all customer-related data, including message content, ticket specifics, and which member of my team responded. It helps everyone on the team be on the same page and meets the requirements of my company.

What do you dislike most about this product?

I didn't enjoy how difficult it was to get in touch with a real person to have my questions answered because their chat bot wasn't very helpful when it came to Front-related concerns.

What recommendations would you give to someone considering this product?

Because it is so simple to send documents, spreadsheets, and pictures to other team members, I highly recommend this program. Lightweight and easy to use, Flock has only the essentials. Flock has modest memory and storage requirements.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service