What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Enterprise Grade Security Controls
Real-Time Synchronization
Drag and Drop User Interface
Data Loss Prevention
Mobility Support
Large File Optimization
3rd-Party Integrations
Electronic Signatures
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Raja K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2025
"Collaboration with third-party apps."
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
The ability to integrate with popular third-party applications like slack, zoom, trello, and adobe.
What is your favorite aspect of this product?
It allows for smooth file sharing directly within existing workflows and saves time by eliminating the need to switch between tools.
What do you dislike most about this product?
Some integrations are limited to paid plans, and there can be occasional sync glitches.
What recommendations would you give to someone considering this product?
Excellent for hybrid teams that use multiple platforms for their work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amal D.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2025
custom branding on our shared links
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
I work in marketing for a 22-person tech company. when we share a file with a link, we want it to look like it's coming from our company. dropbox business lets us add our company logo and a background image to our shared links.
What is your favorite aspect of this product?
It makes us look so much more professional. when a client clicks a link, they see our brand, not just the dropbox brand. it's a small detail but it makes a big difference in how we are perceived.
What do you dislike most about this product?
It takes an admin to set up the branding. a normal user can't change it. i had to ask our it guy to upload our new logo when we rebranded last year.
What recommendations would you give to someone considering this product?
If you care about your brand image, this is a great feature that makes you look more professional.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Caring
Cons
- Vendor Friendly Policies
smithi k.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2025
It offers easy file sharing and collaboration.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
You can share links with customizable permissions and expiry dates.
What is your favorite aspect of this product?
Sharing is generally simple and fast, and the permissions are clear.
What do you dislike most about this product?
However, folder collaboration can sometimes be confusing, and there are no analytics to track shared links.
What recommendations would you give to someone considering this product?
Despite that, it's perfect for quick external sharing.
Pros
- Reliable
- Unique Features
- Client's Interest First
- Over Delivered
