What is Crises Control?
Crises Control is an operational incident coordination platform that helps organisations communicate, coordinate and respond effectively during critical events. Our platform combines mass notification, incident management, task management, business continuity and operational threat intelligence in one solution. Organisations can send targeted alerts through SMS, email, push notifications, IVR and web alerts, coordinate response plans, assign tasks, track progress and maintain a clear audit trail. Crises Control also provides Public Alerting for communicating important information to people outside your organisation. The mobile app includes an SOS Panic Button for raising urgent alerts.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
2
Since last award
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Crises Control?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Positive
Feature Ratings
Scheduled Messaging
Conference Call Support
Multi-Language Support
Weather Alert
Location-Based Notification
Distribution Lists
Voice Recorded Alerts
Sequential Processing
Message Status Reporting
Contact Information Encryption
Scripting
Vendor Capability Ratings
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Breadth of Features
Business Value Created
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Crises Control Screenshots
Crises Control Videos
Crises Control Platform Overview | Operational Incident Coordination Platform
The Crises Control Dashboard
The Control Centre
Incident Manager
PING Mass Notification
SOS Panic Button
Crises Control Reviews
Andrea P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
My Experience With Crisis Control
Likeliness to Recommend
What differentiates Crises Control from other similar products?
For sending emergency notifications, Crises Control is effective, fast, reliable and a customizable solution.
What is your favorite aspect of this product?
The effectiveness of Crises Control makes the solution standout. It is affordable, fast, and reliable
What do you dislike most about this product?
No cons whatsoever with Crises Control
What recommendations would you give to someone considering this product?
Since Crises Control has delivered, I recommend the service
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Operations
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Sep 2026
Intuitive to use but challenging to implement
Likeliness to Recommend
Pros
- Trustworthy
- Caring
- Respectful
- Client Friendly Policies
Cons
- Commodity Features
Pamela O.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted May 2024
The Power of Real-Time Crisis Communication
Likeliness to Recommend
What differentiates Crises Control from other similar products?
The software can identify affected employees based on location and deliver targeted alerts. This lets you send the right information to the right people, avoiding confusion and disruption. The software supports multiple languages, which helps global organizations communicate with their diverse workforces.
What is your favorite aspect of this product?
Administrators can see at a glance how notifications are going, how employees are responding, and how well the communication is working. This lets organizations see what's going on, make decisions, and change their emergency plans if needed. The software is easy to use, even for non-technical people in stressful situations.
What do you dislike most about this product?
The software is currently accessed through a web-based platform, which may be difficult for employees who need to respond to emergencies on the go. A mobile app with push notifications would make the software more accessible and ensure timely communication, even when employees are away from their desks.
What recommendations would you give to someone considering this product?
This product was useful during a recent natural disaster because it could be used to target people in different locations and languages. We quickly found and told the affected employees what was going on in their language. The real-time reporting dashboard helped us keep track of the situation and make decisions to protect our employees and business. The mobile app could be better, but the software is easy to use and has lots of useful features. It's an important part of our emergency plan. I highly recommend this crisis communication software to any organization looking to improve their emergency notifications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing